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Holiday reviews of The Gambia written by clients who have travelled on a Hidden Gambia holiday are
listed below in date order. We're always keen to receive your feedback - so please keep it coming.
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From: Erika & Martin Lindsay
Sent: Tue 08/04/2008
To: Mark Thompson (Hidden Gambia)
We wanted to thank you again for such a lovely trip to Gambia. We had such a unique experience
and are so glad that we did not opt for a stay just on the coast.
We particularly enjoyed having the opportunity to explore the interior of Gambia. We enjoyed
the mix of topography/birds/fauna and having the opportunity to experience an insight in to
local life through the various activities offered to us, in particular drumming, cooking
and visiting the local villages/markets. Our stay was greatly enriched by the very warm
hospitality and excellent service received from the staff at Bird Safari Camp and indeed
throughout our travels. We particularly recommend staying in a tent, for an enhanced rustic
experience and from a practical point of view it is cooler than a hut.
We were impressed with our stay, albeit brief, at the Footsteps Eco-Lodge. The lodge is
beautiful, the food excellent and we were warmly received by Mark, David and their staff.
We recommend this for a stay on the coast. The lodge is an ideal compliment to Bird Safari
Camp for clients seeking a two centre holiday. Although not right on the sea, we believe it
is a higher quality property, located in more beautiful surroundings than the Safari Garden
Hotel.
Bintong Bolong Lodge is in a beautiful location. Therefore it did not matter that the
accommodation was basic. The staff were always obliging. We of course rested during the heat
of the afternoon. There was an issue of water supply in the afternoon during our one day
stay. Not sure if this is a regular occurrence.
Kind Regards
Erika & Martin
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From: Monica and Anna Rusbatch
Sent: Sat 05/04/2008
To: Mark Thompson (Hidden Gambia)
Subject: Re. Discover the River
Hi Mark,
We are back in cold, snowy England! Oh to be back in The Gambia!
Just want to say how much we enjoyed it all and to thank you for arranging everything for us,
we were so glad you had suggested two days at CRT as it was fantastic, the highlight of the trip.
Good luck with Bird Safari Camp and Hidden Gambia,
Love from Monica and Anna
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From: Hugh Anderson
Sent: Tue 11/03/2008
To: Mark Thompson (Hidden Gambia)
Subject: Birdwatching
Mark,
This is a rather belated note to say how much Caroline and I enjoyed our holiday and appreciated
the way it was organised. Please pass onto all your staff our real appreciation for their friendliness
and helpfulness.
By happy accident (for your staff) by the time we reached Footsteps we realised that what we
had set aside as our remaining spending money for our time there must have got put together
with the money we had set aside for the staff fund and then put into the box in one lump.
Certainly we had nothing left by the time we reached Gunjur! Should it have gone into the
fund, we could not think of a better place for it to have gone. Only trouble was we had
nothing to offer your driver who kindly took us to the airport. This was difficult to explain.
My brother and his wife will hopefully be joining you at some stage. Certainly I have enthused
him with the several beauties of The Gambia. Unfortunately to get something organised this
side of the rainy season will be difficult. Look out therefore for a certain Rob Anderson
come October or November.
Many thanks and regards to all.
yrs. Hugh
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From: Steve Packer
Sent: Mon 21/01/2008
To: Mark Thompson (Hidden Gambia)
Subject: Thank you
Dear Mark
Thank you for a most enjoyable holiday in the middle and upper reaches of the River Gambia
for which I now have much greater respect not previously thinking of it as one of Africa’s great
waterways.
Our mix of coast and river camps worked well. Footsteps Eco Lodge provided us with a good start.
It is a friendly place with good food and well maintained accommodation. Some might wish that is
nearer to the beach but we enjoyed its wooded environment.
Tendaba – as you had suggested – is OK for one night but has probably seen better days. We
have already mentioned to you the small but not insignificant fact that at low tide the steps
on the jetty are a disincentive for some people to go across the river to the creek – the
main reason for stopping in Tendaba. This could be remedied quite easily.
Bird Safari camp will remain in our holiday memories for the people who work there who we
found to be uniformly friendly and helpful. Malang’s food was by far the best on the trip and
Sam could not have been more responsive to everybody’s wishes. We think that you could usefully
spend a bit of attention to the accommodation; all quite small things – towels that dry rather
than wipe [Ed - done this: 100% cotton towels for all!]; mirrors in places that enable
you to see yourself; hooks where clothes don’t get wet and thick blankets in cold tents [Ed -
done this too: double blankets for those who need them!]. And we could have done with a
bit of warm water. But these are quibbles for we enjoyed ourselves greatly. In no small measure
– especially for Leilani – this was the result of Dembo’s technical birding skills. He was
uniformly excellent throughout although he has not yet learnt to give of himself a bit more
beyond his bird work.
The Chimp Camp was great – if expensive. Michelle was warm and very professional and the set
up both in the camp and for the local communities is clearly carefully conceived and thought
through.
Safari Garden was OK but seemed it a bit tired to us. May be it was the lack of water [Ed. -
this was a general problem due to a mains water pipe fault nearby - now resolved] or
the demands of the Plymouth Banjul rally or the pressures of developing the new lodge in
Kartong. Nothing really untoward but we felt that our three nights there was enough.
We should like to send some photographs to Bird Safari Camp. What address should we use?
We hope your Mum has a good time.
All best wishes to you and everyone at BSC for 2008.
Steve and Leilani
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From: Shirley Scholefield
Sent: Sat 19/01/2008
To: Mark Thompson (Hidden Gambia)
Subject: Enquiry Ref. P3193
Hi Mark and all the lovely staff,
What a great time we had with each and every person at Bird Safari Camp! Shaun and I were so
sorry to leave. What a lovely send off we got from all the staff - that made us even more sad
to go. How you get attached to these great people in such a short space of time!
This is a place not to be missed... Neither of us are bird watchers, though we do like all
animals, so people shouldn't get the idea it's a holiday only for bird watchers - it's not. Having said that,
the bird guide Ebrima was brilliant - he even managed to teach us some of the birds!
The food was so nice and Binta looked after everyone so well and Sam the manager was very
attentive to what anyone needed. The huts were nice and clean and if you wanted any washing doing
that also gets done for you.
I have mentioned a few staff in particular, though to be honest, it's very good team work from
everyone. Everything was so well organised from the pick up from the airport to the drop off
at the end of our stay.
I could go on and on about this lovely place - can't wait to go back for longer next time. So, if
you are looking for something a little different that's peaceful and relaxing with
freshly baked bread every morning, this is the place to go.
Mark, a big thank you to you and your lovely staff for making us feel so welcome. We will be back!
Shirley Scholefield & Shaun Addison
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From: Patricia Midgley
Sent: Wed 03/01/2008
To: Mark Thompson (Hidden Gambia)
Subject: Thank you
Hi Mark
I would, on behalf of the three of us like to thank you for a truly memorable holiday.
We were so lucky that we were able to keep the plans flexible as we are certain that it added
a new dimension to our adventure!
Our final stop with Maurice and Geri at Sandele Eco-Retreat was memorable in a different way,
hot water and starched sheets the order of the day! And special evenings with 2 lovely people.
We also need to thank you most sincerely for trusting us with your bankers loans without which
we would have had a miserable time. I have a cheque for £200 which I can send to Orion or would
you like another way of us sending it?
Please let me know soon about the transfer and just to let you know it is -4 degrees and
snowing hard!!
Regards and thanks for everything
Pat & co
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From: Oscar Merne
Sent: Wed 08/12/2007
To: Mark Thompson (Hidden Gambia)
Subject: Re. Gambia River trip
Greetings from Ireland, Mark.
In stark contrast with The Gambia, it is cold (frosty), stormy (winds up to 130 kph) and
very wet here in Ireland. It would make one want to turn right round and go back to the tropics!
Very many thanks for a wonderful trip up the Gambia River, and back to Farafenni. And for being so
trusting with the payment!
We had a good ten days in Senegal. Thousands of Cattle Egrets and Long-tailed Cormorants roosting in the
trees in the centre of Koalak, lit up like Christmas trees by the street lights. The Giant's Causeway/ Fingal
Cave structure of Les Isles de la Madeleine off Dakar and the Red-billed Tropicbirds there, the fantastic flocks
of waterbirds, etc. at Parc National des Oiseaux de Djoudj on the Mauretanian border, the 250-year old city of
St. Louis, etc.
Back in The Gambia we spent our last nights at Madiyana Lodge on Jinack Island: so peaceful, and
we saw 130 bird species and the resident pod of African Hump-backed Dolphins. Our visit overlapped
with Alison and Rick, just back from your up-river trip. Hear the swimming pool is great and
that your 250 HP engine has arrived for the Safari Queen. It should knock quite a bit off the less interesting leg
of the journey on the very wide part of the river.
My final total for birds seen on our trip was 311 species -- quite respectable since I wasn't
bird-watching all day every day. JJ and Ibrahim were great in helping on the up-river trip. If
I get the time, I'll write a trip report and post it on www.dublinbirding.ie, which has some
other Gambian trip reports. I'll mention Hidden Gambia as an excellent way of seeing lots of
good sites and birds up-river.
All the best for Christmas and the New Year.
Oscar and Margaret
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From: Jess Tyrrell
Sent: Sun 23/09/2007
To: Mark Thompson (Hidden Gambia)
Subject: Thank you again
Hi Mark,
Wanted to say thank you so much, again, for our wonderful stay at Bird Safari. My mum loved it
and was mind-blown by the numbers of wonderful birds! Sure she'll be back!
Hope things going well in UK. See you when I see you...
Cheers,
Jess
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=====
Ed. - We were not operating during the 2006/7 season... After 10 years, I needed a holiday too!
I am now based in The Gambia (as opposed to "commuting" from the UK) - and am very much enjoying
it (...as are our guests, I'm pleased to say!).
=====
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From: Julia Kingsford
Sent: Wed 18/01/2006
To: Mark Thompson (Hidden Gambia)
Subject: Thank you
Dear Mark,
I wanted to write to thank you so much for our really wonderful holiday. We had the most amazing time and a week on
from our return to the UK, none of us can stop thinking about it. The trip was the perfect mix of adventure and
relaxation and gave us such a wonderful opportunity to see the real Gambia.
Your staff couldn't have been more helpful and charming. Charles, the volunteer at Bird Safari Camp, was absolutely
wonderful and a real unexpected boon and we couldn't have been more pleased with the Lady Hippo (who lived up to
her name by showing us some very close specimens) and of course with Bird Safari Camp. Sam made a wonderful manager
in Alfu's absence and in all we felt more like we were staying with old friends than at a hotel. Indeed my mother
and sister would be more than happy to take Charles' place at the camp whenever required (and all that stops me
from volunteering is my full time job!). Though our guide Buba, was very helpful with birds, we felt our limited
birdwatching experience prevented us from truly appreciating him, and we'd like to commend our driver Sakulay
and Sam who both made the trip particularly special.
Our only disappointment was with Tendaba. Such a contrast to your lovely camp - we found the staff surly, the
rooms uncomfortable and the food poor. However, that couldn't take away from the pleasure we took in the trip.
In an ideal world there'd be less travelling, and though lacking the comforts of Safari Queen, our return journey
on the smaller boat was enjoyable for its speed, but even the bumpy roads provided a fascinating experience.
The only change for the trip we'd like to suggest is charging more and making it all-inclusive (or at least providing
this option for the up-river part of the trip). Not being aware of what things would cost up river, or indeed entirely
knowing what we would need to purchase, we found the transportation of money a concern and all decided that we'd have
been happier to pay an extra £50 (far more than we actually spent on extras) for the pleasure of knowing whatever we
needed was covered. [Ed. Fair comment - from 2007/8 we'll be doing exactly that.]
If there's anything else you'd like to know of what we thought, please feel free to ask. Once again, thank you, and
we look forward to hopefully visiting Bird Safari Camp again in the future.
Many thanks,
Julia
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From: Jinty Copeland
Sent: Fri 13/01/2006
To: Mark Thompson (Hidden Gambia)
Subject: Re: How was it?
Dear Mark,
Thank you SO much.
We had the most wonderful holiday - one we would certainly like to repeat. I have already recommended it to friends.
You have something exceptionally special and unique in Hidden Gambia - I cannot rate highly enough the courtesy
of the Gambian hotel staff (particularly at Bird Safari Camp), guides and drivers. They dealt with a 9 year old
girl (not mine! - who because of her age, was in need of entertainment and attention - and she was such a good
little girl) and my somewhat ageing, limping be-sticked husband with the same patience and willingness, always
there to help.
We were particularly pleased that we were able to get a proper feel for the country as we drove through the
villages, waited at the ferry crossing and wandered the market at Basse.
Thanks again!
Jinty
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From: Henri Copeland
Sent: Fri 13/01/2006
To: Mark Thompson (Hidden Gambia)
Subject: Thanks
Hi Mark
I've just been out in the Gambia for Christmas & New Year and just wanted to say thank you for a fabulous holiday -
we all had a really great time. Lamin & Musa (our guide & driver) were fantastic, as were all the staff at Bird
Safari Camp. It was a great trip that suited all 3 of us - my father loved all the birdlife, and my mother &
I really enjoyed all the extras (djembe lessons, cooking etc). The best thing was that the holiday had an
independent travel feel, rather than packaged - you've definitely tapped into a good market there; independent
travel without the hassle!
I would be really interested in any jobs either UK based or out in The Gambia if any come up. Hidden Gambia is
exactly the type of company I would like to join. To give you an idea of my background I previously managed a
watersports company and now run an e-commerce website. I have been toying with the idea of setting up a similar
thing in Brazil, but with windsurfing instead of birds (I think the hippos and crocs might be a slight hazard
to windsurfers in The Gambia, but the breeze really did shoot down the river during the day!)
Thanks again for a really great holiday, with any luck I'll be able to head out to Africa again next year as
well. I hope the rest of the season goes well.
Regards
Henri Copeland
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From: David Rothwell
Sent: Wed 11/01/2006
To: Mark Thompson (Hidden Gambia)
Subject: Enquiry Ref. WB2127
Hi Mark,
Just wanted to send you a quick e mail to say what a fabulous time we had over in the Gambia. You employ some
fantastic people out there. I would especially like to single out our guide Tombong and driver Sutay who were
some of the friendliest, informative and professional people I have ever met anywhere in the world. They are
truly a credit to your organistion.
Gambia is an amazing place to visit and I will have no hesitation in recommending Hidden Gambia Ltd to anyone who
wants to visit this wonderful country.
David Rothwell
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From: Anne McNeil
Sent: Wed 04/01/2006
To: Mark Thompson (Hidden Gambia)
Subject: Thank you
Hi Mark
I thought I would drop you a line to say thank you.
We had the most wonderful trip. It was better, even, than we had imagined it would be. All the local staff were
terrific. Their enthusiasm and kindness was exemplary. Our guide, JJ, and driver, Suteh, really made it their
business to make sure that we got what we wanted from the holiday. Tombong was wonderful. Lamin was really highly
spoken of by his group - we didn't talk to him much, but he was obviously an expert. The staff at Bird Safari Camp
were wonderful, too - there is a sense of fun in the operation, and real friendship.
I found the church I was christened in... drove on the road my father built (the Basse road) and we were invited
to lunch by a midwife at the hospital. I went knowing nothing about birdlife, but JJ and Tombong both - well,
their energy carried us into this part of the holiday - and the kids and I all loved bird spotting.
It is such a special country, I am determined to go back before long. We made many friends.
My only thoughts about Hidden Gambia, which I mean in order to be helpful, as I will be thoroughly recommending
it to friends and acquaintances, is that the more information you can give upfront, the better, so that you can
attract the right sort of travellers, who won't perhaps be complaining about small things, but would be able to
look more at the big picture. So:
I would flag up to people that there is no hot water at Tendaba or Bird Island for washing - as there is just no
fuel available for providing this. I am sure that people will be understanding if they know why. We certainly
were. A retired couple at our hotel who had just completed the trip, had found this to be hard at the start I
know - although they sorted it out with the maid I think. And they loved the experience - they talked very highly
of it.
The road journey is incredibly dusty of course - and quite gruelling. I don't think the advance literature
really prepared us for it. People should ensure they take water - it is absolutely necessary. And a snack is a good
idea. It was a long time to wait for food on the second day - which arrived on the Lady Hippo at 3pm. I should
say that the food was excellent on board the boat. I am sure if people are prepared, again, they will be
understanding. Maybe just encouraging the driver to stop on a banana stop - which is what we did later on in the
holiday - would help. And my own feeling is that the holiday would be too difficult for under nines. My two were older - but the younger
girl in the group struggled I think on the road journey. It was such a long way in the heat and dust without a stop.
[Ed - Now that the north bank road has been newly tarmacked, there is far less dust than was experienced
by Anne. Our itineraries are by far the best way of getting up-country - they cut out all the hassle of ferry crossings
and only involve one hour of poor roads - along the south bank road on the way to Bintang. Most of the travel is by boat!
Anyway - thank you for your help. It was partly your own enthusiasm on the phone which encouraged me to make the
booking - this and your obvious and genuine love of the country. I wish you the best with the organisation and I
will certainly pass on details to those of my friends who have an interest.
Good wishes
Anne
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From: Steven Addinall
Sent: Sun 27/11/2005
To: Mark Thompson (Hidden Gambia)
Subject: Feedback from The Gambia
Dear Mark,
Here's some more detailed feedback on our trip:
Accommodation:
Footsteps - very nice place, excellent room. We liked the 'eco' aspect of it. Food was tasty and good value.
The only criticism I had was that I was kept awake until past midnight one night by a loud party.
Tendaba - again we liked the rooms and appreciated the fan. The food was buffet style and was good.
Bird Safari Camp - we first chose a hut but after a while decided to switch to a tent. The hut's roof was
creaking as if it would fall down and little bits of roof material were constantly falling onto the beds.
Other people's huts did not do this. We enjoyed the tent - it did get quite cold during the night. Staff were
very nice and helpful. Enjoyed the entertainment that turned up on some nights.
Safari Garden Hotel - lovely place but we weren't there long.
Jinack - was a good place to go. Remote, quiet and different. Food was the best we had on the holiday. You
need to eat by the light of oil-lamps because more light would attract too many insects. I recommend people
go there for at least two nights, since we didn't have much time on the island. We had a guided walk to the
local village, past the 'cash-crops', which was very enjoyable - the villagers are friendly. Wouldn't like to
be there if the camp was full since there is only one toilet per sex. Water for washing is gathered from a well
and provided in buckets. Some people might not like the huts (see creepy crawlies below!).
Transport and organisation:
We were generally impressed with the organisation of the trip. However, when we got to the Safari Garden Hotel
there was no room booked for us. Foday from Jinack was able to confirm our plans, but since we had a copy
of our itinerary printed out I am sure we would have been OK anyway.
We much preferred the Lady Hippo to the new boat I am afraid. The new boat was very loud, although it was nice
to be able to lie down in the middle. The Hippo was much quieter and didn't seem any slower. [Ed - we're
about to buy two brand new 4 stroke engines for the Safari Queen which will be substantially quieter than
the 2 stroke engines we had previously. They will also be more powerful and more environmentally friendly.]
The road transport was OK considering the condition of the roads in some places. There wasn't much room in the
van on the way back from Bintang - it was cramped and extremely bumpy and dusty. Because one group were going
to Footsteps and the others were going to Safari Garden Hotel, you might want to consider splitting into
two vehicles at the end.
Guides:
We had Buba Daffeh as a guide but we also met Abdoulie (our 'driver' on the trip to Abuko and he found me three
ticks during the holiday), Ousman and Sering Bojang during our holiday. It was clear to me that Sering was by
far the best birder of these - an outstanding talent! However, all four had excellent eyes and found birds
that I did not see. I was impressed with Buba's organisational abilities and calmness during any difficulties.
He is also a good birder and was a very pleasant companion during our trip. I am the sort of birder who likes
to find his own birds but get help with the more difficult to find species, rather than being shown every
single bird. Buba was a good choice for me in that regard.
Birds etc:
I saw 254 species of bird, almost 100 of which were new. I could have done more but enjoyed relaxing,
particularly at Bird Safari Camp. I did some extra coastal birding on the last two days of our holiday,
visiting Marakissa, Pirang and Brufut. I actually preferred Brufut to Abuko, but we saw some good birds at
Abuko nevertheless. These coastal sites were excellent and of course it would make sense to do these before
going up river rather than after. There were a lot of birds on Jinack island and I would have loved to stay
another day. I found a Dwarf Bittern there and had some other species that I did not see elsewhere
(White-fronted Plover, Black Tern, Northen Anteater Chat, Cutthroat Finch, Peregrine Falcon, Nightingale)
and I saw Humpback Dolphins from the beach. Both Michelle and I really enjoyed our visits to the 'rice-fields'
near Bird Safari Camp. Great views of the Red-throated BeeEaters (so people don't actually need to go to the quarry
to see them) and lots of other good birds. We also saw Long-tailed Nightjar on the way back to camp from there).
Probably the best site we visited (birding-wise) was the Kaur Wetlands at the side of the road. It held a
fabulous concentration of birds (9 Egyptian Plovers on the way up and 6 on the way back; 2000+ Collared
Pratincoles; 12 Kittlitz's Plovers) but that's only the tip of the iceberg because we really didn't have
much time there each time. You might want to plan a longer stop there if you have a van full of birdwatchers.
It would be very useful if there was a good spotlighting torch permanently at Bird Safari Camp for the guides
to use for owls. I heard many White-faced Scops Owls in and around the camp but my torch was not good enough
to get good views. I'd particularly like to thank the captain of the Safari Queen for spotting the Bottlenose
Dolphins and getting us excellent views of them.
Creepy-crawlies:
You might want to warn potentially squeamish customers about the inevitable presence of various animals
in the accommodation. For us it was part of the fun (most of the time!!): Big spider in room first two nights
at Footsteps; two toads and a centipede at BSC. At Jinack, the huts are essentially open to anything that
wants to come in, but we didn't actually have anything come in except through the door when we opened it!
Also, I got a bit too close for comfort to a Green mamba that was in one of the hides at Abuko Nature
Reserve!!!
So in summary, we had a lovely time and our itinerary meant that we were particularly well protected from the
bumsters (didn't really meet any). There were one or two small glitches but we expected more than that in Africa!
Buba made a very good job of alerting customers when it was time to think about tipping someone (driver, captain
etc) and we appreciated this a lot.
Best wishes,
Steve
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From: Graham & Leena Condell
Sent: Mon 14/11/2005
To: Mark Thompson (Hidden Gambia)
Subject: Re: WB2008 Condell
Hi Mark,
Had a fabulous time... our guide, Tombong, was a godsend and all the staff on boats, Paradise Inn and Bird Safari Camp
couldn't be nicer. Only a minor hitch at Tendaba no doubt you heard about that. Everything went well and we really
enjoyed the holiday, especially the birding.
Paradise Inn is exactly how I imagined it to be, we had a taste of local food the staff always attentive and
friendly. Breakfast was always ready even for our early forays. We saw the senegal parrot, hornbills and vultures
on my first morning in the grounds and Tanji village is just great for those who want a real experience of The Gambia.
We found the village bakery - fresh hot bread for the equivalent of 10p - and had a guided tour of the village/beach/market
with a friendly bunch of boys who wanted nothing more than to chat to us.
Tombong and Suteh were the perfect guides for our birding trips and I highly recommend them. We had good lunches and breaks
in the afternoon when it was too hot. Lamin lodge was quite memorable. Tombong really worked hard to show us the rarer birds
and Graham has an enviable list.
The Safari Queen and Lady Hippo were perfectly equipped and we saw both dolphins and hippos. I can't think why anyone
would go to The Gambia and not go up river, it was quite an experience especially as the river got narrower. On the way
up we had a lovely lunch on board the Lady Hippo after a visit to the wetlands for our first sighting of the egyptian
plover. On our way back we had a equally lovely breakfast in the cool of the morning surpassed only by a rare sighting
of the african crake and finfoot spotted by none other than the Bird Safari Camp chef!
Bird Safari Camp was quite the highlight of our stay even with the occasional generator fault! The staff were excellent
and always friendly. I had a cooking lesson with Binta and loved the market experience. I really got to know the folks
behind the scene during my cooking session on the firewood and felt they were more like friends when we left. If people
don't get the full benefit of their holiday it's because they haven't made an effort, not because the staff didn't
try! Binta works particularly hard and even joined in the dance entertainment (even in her state!) It was great that
we were the first guests there as she even offered to bring our lunch out to the jetty (where I do most of my cooling
off). The only criticism that I can bring myself to think of is that we would have liked to have more fish on the
otherwise excellent menu. I saw fishermen catching huge Tiger fish off the jetty and certainly saw fish popping up
from the river from time to time.
I just can't believe how friendly people can still be especially children. In short, we had a fantastic experience would
recommend it to anyone with a sense of adventure or like me who just like colourful birds!!!
Thanks again for all the arrangements.
Lena and Graham Condell
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From: Jacqueline Benz
Sent: 29 November 2004
To: Hidden Gambia
Subject: Feedback
Hallo Mark
After 2 weeks of Gambian sun I'm back home in Switzerland... where the sun didn't shine for the last 2 weeks and
it's so cold that you could turn the fridge off and use the balcony instead...
I just want to tell you, that I had a wonderful trip with hiddengambia....
Transportation was perfectly organised, (timing, that you could think you're in switzerland .-) ), safari garden,
paradise inn and bird safari camp where well choosen places and a special thank to the staff... the drivers,
the people on the Lady Hippo and Safari Queen and specially Ousman, our bird guide...
He never got tired to point out another bird, besides his excellent bird knowledge, he could also answer our
questions to the culture, other wildlife than birds and trees.
So I would like to thank you for 2 weeks wonderful, relaxing vacation in Gambia.
I wish hiddengambia and his staff all the best!
thank you
Jacky
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From: Larry Hubble, USA
Sent: 02 December 2004
To: Mark Thompson
Subject: Re: Up-country trip - November
Hi Mark,
All 3 of us had a wonderful time on our first trip to The Gambia. Our guide was excellent and his knowledge
of the area, of birds and birding spots made the experience much more enjoyable than trying to do it ourselves.
Our stay at both Tendaba and BSC was very enjoyable but I must say that I enjoyed BSC more. The food was terrific and
all the staff were very friendly and helpful. We bumped into the BSC manager (can't remember his name) again at the coast
at Safari Garden Hotel a day or 2 before our departure. Safari Garden Hotel was also an excellent place to stay for
the coastal portion of vacation. We had a chance to get to know Geri & Maurice a little bit over dinner one night. We
very much enjoyed talking to them and learning about their plans for an ecolodge near Kartong.
For me the highlights of the trip were the boat trip upriver to BSC (we saw five Hippos including a baby) and another
boat trip into Bao Bolong (across from Tendaba) but most of all it was the people we met especially the friendly Gambians.
We will be visiting Gambia again in 2 or 3 years time.
Thanks Mark, for helping make our first trip to The Gambia a very enjoyable one. I've attached a couple of photos. One
is of Kathy and Martin relaxing at Safari Garden. The other is of YaYa, myself and Kathy at Abuko.
Regards,
Larry
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From: Barbara Alberts
To: Hidden Gambia
Sent: 29/10/2004
Subject: Ref WB1671
Hi Mark, my people are now back in Germany, and - thanks God - everybody is happy and healthy and filled up with
lots of new and exciting impressions. Samba and me we are a little bit proud of our organization of this tour,
because it was the first time and I'm not a travel agency.
The boats trip with the Lady Hippo was really one of the highlights for my friends! Lady Hippo was in Tendaba on
Sunday and we startet as planned on Sunday in the afternoon. Nice crew, very good food, everybody was happy!
Afterwards we stayed in Rheakunda-Lodge in Sanyang for three nights and I recommended you to the owner
and gave her your e-mail address, because she is very interested in a boats trip for their guests in January or
February. I hope she will contact you.
Best regards
Barbara
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From: Mogens Jensenius, MD, PhD
Sent: 22 November 2004
To: Mark Thompson
Subject: Re: Ref. WB1743 - how was your trip?
Dear Mark,
Thanks for your email. Actually, we had - and I'm honest - planned to give you a brief feedback within the next
few days.
First of all, our travel option by boat was a definite hit. Very comfortable. Much more convenient than
spending hours on the bumpy road. We were 4 travellers plus 2 (sometimes 3) other persons, and we had plenty of room
on board.
WE also enjoyed the tour from Georgetown to Basse with the taxi. The road was excellent, and we had no problems with
necks and backs.
Finally, our guide Tombong, was 110% helpful and kind. We can only give him our best recommendations.
Just one small "complaint": our hut (number 5) at Bird Safari Camp had a mouse visitor 2 nights in a row. We also
had a frog indoors, but guess this is part of life in the bush. [Ed. Since this, we have re-roofed all
the huts at Bird Safari Camp and improved the doors which has greatly helped in keeping the wildlife outside!]
Mark, thanks a lot for your very pleasant travel arrangement. We have already talked about Hidden Gambia to friends
and colleagues, and hopefully you'll get more Norwegian customers in the years to come.
All the best from a beautiful, white Oslo (minus 2, lots of snow).
Mogens Jensenius, MD, PhD
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From: Dr Andrew Winn
Sent: 22 November 2004
To: Mark Thompson
Subject: Re: WB1800 - Dr Andrew Winn x 2
Hello Mark,
Just to let you know that Melissa and I had a great time in The Gambia.
We particularly enjoyed Tom who was a great guide, I've promised to send him a cd of South American birds just
for interest, for when he gets himself kitted out with his portable cd.
He mentioned something about the bird fairs which happen in the uk from time to time, and that he hoped one day
to visit one. I'd just like to give my vote for him being sent, as I couldn't fault his enthusiasm, knowledge and
manner with us tourists.
Mel and I usually go on DIY trips, but for a quick week away we decided to give a tour company a go and we
enjoyed the experience and definitely got the most out of such a short visit.
Cheers and Merry Xmas.
Dr Andrew Winn
Senior Project Officer
Manchester University
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From: Lynn Reynolds
Sent: 23 November 2004
To: Mark Thompson
Subject: Re: WB1666 - how was it?
Hi Mark,
Can't thank your staff enough, food brill, boat trip excellent, surroundings even better and the staff more
than helpful…
Wish we had stayed longer…
Regards,
Danny and Lynn
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From: Paul Minter
To: Hidden Gambia
Sent: 04/04/2005
Subject: RE: WB1782 - how was it?
Hello Mark,
We thoroughly enjoyed the trip up the river and had a good time at Bird Safari Camp despite a bit of a problem
with the generator, though that didn't inconvenience us too much.
The only problem we encountered was that I suffered a severe allergic reaction to an insect bite. My tongue
swelled up as did my face around the mouth, so much so that my wife (who is a doctor) insisted that we go to a
hospital. Fortunately the symptoms abated almost as quickly as they had come on and by the time we got to the
clinic at Bansang my tongue was not quite so enlarged, so all was well.
Our time in the central and eastern part of The Gambia was very interesting and enjoyable - we saw Basse Santa
Su, good views of hippos near MacCarthy Island, plenty of baboons, a crocodile, Pels Fishing Owl and Finfoot
among many other birds, so we were delighted.
Our stay, brief though it was at the Safari Garden hotel in Fajara was also very pleasant. We found the drive
along the North Bank from Farafenni to Kuntaur not too bad - the worst aspect was the dust when we had to get
off the main road at road works - it made the interior of the vehicle rather stifling. The road on to Basse was
pretty good.
I would like to say a big thank you to our guide, Tombong and driver, Borra who were without exception helpful,
courteous and friendly as well as being always good humoured. Our companions on the tour, the three Americans
were also excellent company and we all got on very well together, so a good time was had by all.
I would be very happy to recommend this holiday to anyone interested in The Gambia and in particular to those who
enjoy wildlife.
Best Regards,
Paul Minter
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From: Peter Al-Sheikhli
To: Hidden Gambia
Sent: 09/04/2005
Subject: Re: trip
Hello Mark
Many thanks for our trip which was absolutely great. Incredible punctuality, very pleasant helpful people and
amazing wildlife.
Cham AKA 'I'm tellin' you' our excellent driver asked if you might bring a big print of a photograph out to him
the next time you go to Gambia.
Kind regards
Peter
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From: Tony Bates
Sent: 05 April 2005
To: Hidden Gambia
Subject: RE: WB1952 - How was it?
Hi Mark
I had a great time on the trip - 239 species of birds - including 69 I had not previously seen in The Gambia, at
least 11 species of mammal (if I include the mouse in the bar at BSC!). Superb bird guide in Tombong. It was also
really interesting bumping into the Plymouth-Dakar rally veterans at Safari Garden - an interesting BBQ evening
listening to their tales and folk-songs.
Highlights included the evening mangrove trip at Tendaba, as we got so close to the birds, and the early morning
trips on the Lady Hippo at BSC.
The food was good quality throughout, but it would have been good to have had more traditional African cuisine.
It would be easy to be negative about the state of the plumbing at various places, the broken tiles in the swimming
pool at BSC [Ed. We're re-working the pool now], tents with zips that don't work [Ed. repaired these]
or 6 hours on a boat without a loo [Ed. Both the 'Lady Hippo' and 'Safari Queen' have a flush toilet - Tony travelled
all the way up-river on our 7m fibre boat the 'Sangamarr' which does require the odd 'bush stop'] - and for that
reason I have many friends that I could not recommend the trip to as I know they would have problems - but for
me these did not detract from a great experience. Staff at all the hotels and camps were fantastic, friendly,
cheerful, helpful - if not always terribly efficient.
On refection I carried too many clothes around - it is so easy to get things washed and dried that I could have
coped with less.
I'll go back to sorting out my photos now, thanks for a great and relaxing holiday.
Tony
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From: Stuart Conant, Massachusetts, USA
To: Mark Thompson
Sent: 24/03/2005
Subject: Hidden Gambia ---- Great
It was (as you say the UK) "brilliant" --- we had such a good time and we got to go everywhere we wanted to --we were
even able to stop in Mansa Konko on the way back to Tendaba --saw the old place I lived in ---- a little worst for the
wear -- we all loved your Bird Safari Camp --the highlight of the accommodations ---- stayed in the tents -- nice cool
mornings on the river - Borah and Tombong were great and extremely friendly and helpful, as were all the Gambian staff
---- we even tried to teach Tombong to swim --- afraid we exhausted him with all our instructions ----anyway, it was great
fun and a perfect way to spend the afternoons in the hot sun --- the food was perfect and the entertainment was real and
not "commercialized". Thanks for putting together a perfect itinerary ---- it was a bit hot and the roads were rough in
spots but I was impressed with the new North Bank road to Kuntaur and the one to Basse ---- not sure how or why the Soma
- Brikama road got so neglected, but they say funding has just been approved. Time will tell!
We liked Tendaba but found the rooms dark, hot and the linens were not fresh and my bed had sand in it --- we really
liked the boat trip into the inlet though ---- we did it early in the morning and it was beautiful.
The Safari Garden Hotel was great and Geri and Maurice were most accommodating -- as well as the rest of the staff ----
we thought the lunch and dinner meals were excellent and creative but breakfast was the same everyday -- I think they
could have thrown in some toast, scrambled eggs, etc to vary that menu. The guests were interesting --- as you suggested
they might be --- we met a number of the drivers from the Plymouth -Dakar (Banjul) challenge ------ great fun and laughs
--- and consumed a few Julbrews. The location was perfect and quiet.
Lastly ---- it was tough for us to calculate the tipping situation and felt it would be helpful if you gave travelers
a "guide" as to what we should be doing --- particularly for Borah and Tombong ---- we were never sure whether we
excessively OVER OR UNDER tipped.
We loved the entire trip --particularly the up river portion ---- and would highly recommend it to other adventuresome
travelers ---- again, thanks for a job well done and everything ran like clockwork --- no waiting -----something new
and different for me in The Gambia.
Thanks again --
Stuart, Jon and John
PS Back at the coast, we visited Kololi and we most impressed that they have controlled the bumsters ---it was very
refreshing --- 5 yrs ago they were like flies ---- we really did not feel like we were ever swarmed by them
--anywhere. I guess they are getting the word out.
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